Account Manager (Automotive Software & Data Licensing)

Livonia, MI
Full Time
Experienced
Position Summary
DMP North America (DMP NA) is seeking a highly capable Account Manager to secure, grow, and lead customer engagements across a dynamic portfolio. This individual will be responsible for achieving revenue targets, building strategic relationships, developing market opportunities, and guiding customers through the full sales lifecycle—from opportunity creation to post-sale support.

This role demands a technically conversant, commercially astute, and relationship-driven individual who can work seamlessly across departments and engage both technical and executive stakeholders. The ideal candidate will have a strong foundation in technical sales, ideally in the automotive or related industries, and demonstrate the strategic mindset needed to thrive in a rapidly evolving software-defined vehicle (SDV) ecosystem.
Key Responsibilities
1. Customer Engagement & Account Management
  • Manage customer relationships proactively throughout the lifecycle—from pre-sales through end-of-service.
  • Serve as the primary interface between DMP NA and key customers, ensuring seamless communication, alignment of expectations, and successful resolution of issues.
  • Learn and represent customer policies, priorities, and roadmaps to internal stakeholders.
  • Navigate complex customer environments and influence mid-level and executive decision-makers.
2. Revenue Growth & Opportunity Creation
  • Drive revenue growth by closing new deals and expanding existing accounts.
  • Develop and deliver compelling proposals with support from quoting, engineering, and program teams.
  • Understand DMP NA’s product roadmap, simulation-first approach, and data capabilities to shape strategic sales conversations.
  • Identify new revenue opportunities by monitoring market signals, R&D cycles, regulatory shifts, and customer pain points.
  • Develop business justifications with quantitative, strategic, and emotional appeal.
  • Lead pricing strategy, write statements of work (SOW), and negotiate commercial and legal terms.
3. Sales Operations & Account Control
  • Own and manage annual sales targets for assigned accounts.
  • Conduct accurate forecasting, opportunity tracking, and reporting aligned to ISO-certified processes.
  • Partner with finance to ensure billing accuracy, resolve discrepancies, and support audits.
  • Maintain comprehensive account plans and up-to-date territory strategies.
4. Cross-Functional Collaboration & Leadership
  • Collaborate closely with engineering, program management, and marketing teams to meet RFQ, RFI, and CR deadlines.
  • Provide market feedback to shape product direction and inform internal strategy.
  • Represent DMP NA at industry events, trade shows, and customer briefings.
  • Drive continuous improvement through kaizen initiatives and process enhancements.
Key Qualifications & Experience
Education & Certifications
  • Bachelor’s degree required. Technical, business, or engineering field preferred.
Experience
  • 7–12 years of account management or business development experience in technical software or data licensing. Experience in automotive, ADAS/AV, or simulation-based solutions is strongly preferred.
  • Experience selling to or working with OEMs, Tier 1 suppliers, and/or software simulation providers is highly valued.
  • At least 3 years of experience negotiating contracts and presenting to C-level executives.
  • Proven ability to manage multicultural stakeholders and navigate complex decision-making environments.
Technical & Business Skills
  • Strong technical literacy; able to engage in conversations around simulation pipelines, data labeling, AI lifecycle, and system-level testing.
  • Familiarity with regulatory frameworks relevant to vehicle safety, autonomy, and AI.
  • Deep understanding of SDV trends, AV market shifts, and OEM development cycles.
  • Expert proficiency in MS Excel; experience with CRM platforms such as Salesforce or Netsuite.
  • Strategic thinker with strong business acumen and storytelling ability to convey product transformation and market alignment.
  • Self-starter with strong ownership mentality and collaborative spirit
  • Exceptional communicator – written, verbal, and visual
  • Curious and passionate about driving innovation in mobility and AI
  • Expert proficiency in English language; German language proficiency is a plus.
Work Environment
  • Based at DMP NA headquarters in Livonia, MI.
  • Open, communicative, and energetic office environment
  • Travel to customer sites and industry events: 15–30%
Why Join DMP NA?
At DMP NA, we don’t just build solutions—we help shape the future of mobility. You’ll work alongside smart, motivated colleagues in a collaborative and supportive environment. If you're a skilled technical salesperson who can lead with insight and close with integrity, we want to hear from you.
DMP NA is an equal opportunity employer.
This job description is intended to describe the general nature of the position. DMP NA reserves the right to revise duties and responsibilities as needed.
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